How do your items fit?
Our t-shirts have a loose and relaxed fit. Each
garment typically has a sizing chart included on its page before
Are your garments pre-shrunk?
No. Our t-shirts and fleece tend to shrink about
a half size if washed and dried under high heat. To ensure the long life of our
garments, please follow all washing/drying instructions carefully.
Can you tell me who you print/make your t-shirts,
Unfortunately we are not able to help you here at
this time, but Google usually has all of the answers.
What shipping services do you offer?
We currently offer standard domestic and
international shipping via The United States Postal Service (USPS).
How soon will my order ship?
Orders with standard shipping received before
11:00 AM Monday through Friday will ship same day. All orders received on
Saturday and Sunday will ship the next business day.
Do you ship internationally?
Yes. We ship to the following places: Australia,
Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Greenland,
Hong Kong, Iceland, Ireland, Israel, Japan, Netherlands, New Zealand, Norway,
Poland, Portugal, Puerto Rico, Spain, Sweden, Switzerland and the United
Please note that parcels may be delayed as they
pass through customs offices in other parts of the world. International
packages may take up to 4 weeks to reach their destination.
International packages are sent via USPS Global
Priority mail due to safety and reliability. At the present time, we do not
offer other methods of shipping internationally.
Are you able to declare a lower value on customs
Unfortunately, we are unable to accommodate such
requests as declaring the incorrect value in this situation is considered a
felony. Please note that international customers are responsible for any
additional duties, fees and taxes that may result from foreign customs offices.
Do you ship to APO/PO Boxes?
How can I trust that my transactions made on your
site will be safe from any harm posed by the internet?
Currently all of our transactions are processed
payment information is reported to, or managed by, the Kingsrowe staff.
What if my items don't fit?
We will gladly exchange or return item(s)
received within 14 days of date of the shipment delivery date, provided the
item(s) are unworn, unwashed and with all original tags attached. Please see
our return page for more information as well as to
download a copy of our return form.
and use information submitted to us.
What payment methods do you accept?
We accept all major credit cards and Paypal, but
transactions must be made through and processed by Paypal.
Do you accept PayPal?
Yes, at this time we ONLY accept payments made
Will there be any sales tax on my order?
We charge sales tax on all orders shipped within the
state of Ohio.
I have an idea for a t-shirt. Where do I submit
While we encourage feedback from our customers
and value your comments regarding our products, Kingsrowe cannot accept ideas
for designs and concepts other than those that we have requested.
This policy is intended to eliminate
misunderstandings that may arise when an Kingsrowe product is similar to
someone else's idea. We kindly ask that you refrain from emailing us any
product ideas or artwork that we have not previously requested.
If, by chance, you send us unsolicited ideas or
graphics, they will not be subject to confidentiality, and we shall not be
liable for any use or disclosure relating to your submission.
What if my question does not appear here?
All other questions, concerns, or suggestions may
be sent to firstname.lastname@example.org.
We actually got a lot of these questions and
answers from HOMAGE. They're so well spoken. lol